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The Cascade was designed for a light commercial application.
Yale® offers a Lifetime Limited Warranty with a Total Satisfaction Guarantee on its Design Elements™ from Yale®, YH Collection from Yale®, and New Traditions® from Yale® product lines.
The Yale® Lifetime Limited Warranty is one of the most extensive in the industry. It warrants against all defects in workmanship, materials and operation for our Residential line of products (Design Elements from Yale, YH Collection from Yale, New Traditions from Yale, and Interconnected Series) for as long as such lockset is used by the original end user of the product.
We will be happy to determine whether your locksets can be returned for repair or replacement. Contact us at Yale® Customer Service at 1-800-438-1951.
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